User Account Management

A WISdom user can manage their User Account information through the Edit Profile flyout. Users with Administrator rights can manage both their own profile and other user profiles via the Admin Console - Team page.

Edit Profile

The Edit Profile flyout features two tabs: Info and Password.

Info

The Info tab allows you to update user details. Fields for First Name, Last Name, Time Zone, and Email are required, while the remaining fields are optional.

Updating User Email

A user Email cannot be updated.
If you need to change the email address associated with your account, you must create a new account with the updated email address in the Admin Console > Team screen and the old account can be removed.

Password

If Single Sign-On (SSO) is not in use, you can update your password in this tab of the flyout. Start by entering your current password, followed by the new password. Confirm the new password by entering it again. Click [Save] to update your password in the Fortified Okta credential vault.

Password Requirements

A password must by 12 characters long and contain an both an upper and lower case letter, a number, and a special character.