Overview
  • 28 Sep 2023
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Overview

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Article summary

Alerts fire when specific events occur or when a specified performance threshold is reached. The following cards display information on the configured Alerts that have fired within the specified time range.

  • Use the calendar widget to change the date range (default is last seven (7) days).
    The Alert Volume, Statuses, and Top Server and Top

Overview

Alerts fire when specific events occur or when a specified performance threshold is reached. The following cards display information on the configured Alerts that have fired within the specified time range.

  • Use the calendar widget to change the date range (default is last seven (7) days).

The Alert Volume, Statuses, and Top Server and Top Alert data displayed can be further focused using the following cards:
### Alert Volume by Day of Week
To focus the displays by a particular Day of the Week, click the desired day (only one (1) can be applied at a time).

  • Sunday – Saturday
  • Click the day to display only that Day of Week. The Alert Volume by Time of Day is reset for the selected day.

Alert Volume by Time of Day

To focus the displays by a particular Time of Day, click the desired time (only one (1) can be applied at a time).

  • Aggregated in four (4) hour increments (00:00-04:00 … 20:00-24:00)
  • Click the day to display only that Time of Day. The Alert Volume by Day of Week is reset for the selected time.

Alert Status

This card displays the current Status of the Alert and the Alert Priority.

  • Open or Closed
  • P0/P1 or P2

Top Server

This card lists the Open and Closed Alerts by Top Server(s).

  • To examine a particular Server, click the arrow [>] to the left of the row to select. The displays will reflect data only from the selected Server.

Top Alerts

This card lists the Top Alert(s) and by Open or Closed status.

  • Hover the cursor over the column headings to sort the list in ascending or descending order.

Top Events

This card lists the result count for the Top Alerts in descending order in a table format, as follows:

  • The Instance column displays
  • The Platform column displays
  • The Alert column displays
  • The Alert Instance column displays
  • The Count column displays
  • The Resolution Time column displays
  • The First Occurrence column displays
  • The Last Occurrence column displays

Hover the cursor over the column headings to sort the list in ascending or descending order.
To examine the Alerts for a particular Instance, click the arrow [>] to the left of the row and click the Expand icon. The displays will reflect data only from the selected Server.


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